Privacy Policy
Last updated: 8/01/2023
1. Introduction
Welcome to Clarepost Ltd ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Company Information
Clarepost Ltd is registered in Northern Ireland with its registered office at Office 22A Unit 6, 100 Lisburn Road, Area 1/1, Belfast, Northern Ireland, BT9 6AG. Our contact email is info@clarepost.uk.
3. Information We Collect
We collect several types of information for various purposes:
- Personal Information: Name, email address, phone number, and billing information
- Account Information: Username, password, and account preferences
- Usage Data: Information about how you use our Services
- Device Information: IP address, browser type, and device identifiers
- Social Media Authentication: We request access permissions to post on your behalf for scheduling purposes only
4. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To provide customer support
- To gather analysis or valuable information to improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
5. Data Storage and Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Regular backups and disaster recovery procedures
6. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Business partners with your consent
- Legal authorities when required by law
- Third parties in connection with a business transaction
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@clarepost.uk
- Phone: +447378538429
- Address: Office 22A Unit 6, 100 Lisburn Road, Area 1/1, Belfast, Northern Ireland, BT9 6AG